Starting a New Sale and Sending a Receipt in StewardPay

Use the New Sale flow in StewardPay to collect a payment. Amounts are entered manually, and only one fund is active per session. This article walks through a complete sale from tapping New Sale to handing the phone to the payer for confirmation.

 

What You'll Need

  • The StewardPay app installed and registered on an iPhone
  • A user logged in (using their PIN)
  • The Fund and Administrative Fee configured for this session
  • The total amount owed. StewardPay does not itemize or calculate totals, so work out the amount first — for example, two shirts at $6 each is $12.

 

Process a New Sale

  1. Tap New Sale.

    giving-stewardpay-iphone-button-new_sale.png
  2. The active fund for the session is displayed.

    giving-stewardpay-screens-new_sale.png
  3. Enter the total amount manually using the on-screen keypad.
  4. If the transaction is tax-deductible, be sure to check the checkbox.
  5. Tap the Continue button. 
  6. Ask the payer if they want to cover the administrative fee, then set the fee option accordingly. The screen now shows the total and a breakdown for the payer. Tap the Tap to Pay on iPhone button.

    giving-stewardpay-screens-new_sale-administrative_fee.png
  7. After a moment, the app will be ready for payment. Present the phone for the tap payment. The user should hold their credit card over the iPhone screen.
     

    giving-stewardpay-iphone-payment_screen.png
  8. When the payment completes, the iPhone will vibrate and play a tone. You will see a Payment Successful screen. Tap Continue

    giving-stewardpay-iphone-payment-confirmation.png
  9. Enter the payer's First Name, Last Name, Email Address, and, optionally, Phone Number, for them to receive a receipt. Filling out the payer information will also ensure the payment is included on their year-end contribution statement.

    giving-stewardpay-iphone-payment-receipt_info.png

    You can tap Cancel to skip the receipt step, but the payment will be recorded as anonymous. 
    giving-pos-anonymous_member.png

  10. When the Receipt Form is submitted, you will see a Receipt Sent message. Tap Done to return to the home screen, where you can begin another New Sale. 

    giving-stewardpay-iphone-payment-receipt_confirmation.png

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